Privacy Policy

Effective Date: July 2, 2026

At Madurai Hearing Care, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, book an appointment, or complete an online form, we may collect:

  • Full Name
  • Phone Number
  • Email Address
  • Residential Address (if provided)
  • Date of Birth or Age (if required)
  • Information related to your hearing concerns
  • Any additional information you voluntarily provide

Technical Information

When you browse our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Website Usage Statistics

2. How We Use Your Information

Your information may be used to:

  • Schedule and manage appointments
  • Respond to enquiries and support requests
  • Provide hearing care services
  • Improve our website and user experience
  • Communicate appointment confirmations or updates
  • Send important service-related notifications
  • Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate business and healthcare purposes.

3. Sharing Your Information

Madurai Hearing Care does not sell, rent, or trade your personal information to third parties.

Your information may only be shared:

  • When required by law or legal authorities
  • With trusted service providers assisting us in operating our business
  • To protect our legal rights or the safety of our patients
  • With your consent, where applicable

All third-party service providers are expected to maintain appropriate confidentiality and security standards.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to safeguard your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality and enhance your browsing experience.

Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website performance
  • Provide a better user experience

You may disable cookies through your browser settings, although some website features may not function properly.

6. Third-Party Websites

Our website may include links to external websites for your convenience. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage users to review the privacy policies of those websites before sharing personal information.

7. Your Rights

You may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal data where legally permitted
  • Withdraw consent where processing is based on consent
  • Contact us regarding any concerns about your personal information

To exercise these rights, please contact us using the details provided below.

8. Children’s Privacy

Our website is not intended to collect personal information directly from children without the involvement of a parent or legal guardian. Where hearing care services are provided to minors, personal information should be submitted by or with the consent of a parent or guardian.

9. Changes to This Privacy Policy

Madurai Hearing Care reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are published constitutes acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Madurai Hearing Care
Address: Madurai | Chennai
Phone: +91 95977 71130
Email: info@maduraihearingcare.com

We are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely.